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MURGADO
AUTOMOTIVE GROUP TRAINING
Customer Cancellation Process Training
DEALER CHARGEBACK RECOVERY
CANCELLATION SHIELD
Welcome to the Murgado Automotive Group
"Video Training Site".
Please click on the videos below to learn step by step how to use and benefit from Customer Cancellation Process using the Dealer Chargeback Recover software. All Murgado Automotive Group Stores are listed at: productsupport.murgadoautomotivegroup.com
For personal help email us at: training@udsnow.com
Video 1
DEALER CHARGEBACK RECOVERY
"INTRODUCTION AND OVERVIEW"
Video 2
CANCELLATION SHIELD
HOW TO PRESENT THE PROCESS
Video 3
HOW TOO
LOG IN / CREDENTIALS
Video 4
MODULE 1
CANCELLATION SHIELD
HOW TO MANAGE CANCELLATIONS
Video 5
MODULE 2
DEALER CHARGEBACK RECOVERY
HOW TO INPUT & MANAGE LENDER CANCELLATIONS
Video 6
MODULE 3
EQD PROTECT
HOW TO PROCESS TRIM AND
EQUIPMENT CHARGEBACKS
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