United Dealer Solutions is a team of highly experienced automotive business professionals. We are here to assist you with all of your dealer chargeback needs. If you have any questions please feel free to call or email us at any time. If you would like to meet the team and see the product for yourself, simply book a quick 15-minute demo below. We look forward to meeting you!

Robert Pantanella
Managing General Partner

Rob is the President and Co-Founder at United Dealer Solutions where he is responsible for providing strategic leadership for the company by working directly with his management teams to establish long-term goals, strategies, plans, and policies. He also develops, implements, directs and evaluates the organization's fiscal function and performance. 


On a mission to save Automotive Dealers from overpaying their Chargebacks, he is focused on improving chargeback accuracy, creating a strategic revenue stream for Dealers implementing honest and ethical relationships. Rob travels the country weekly speaking at industry events and Dealer groups educating them on the Rise of Dealer Chargebacks and how to control its costs.


Rob received a bachelor's in business management at Concordia University. He resides in Palm Springs, Ca with his wife, three children and their precious Granddaughter.

Lloyd Krein
Managing General Partner

Lloyd brings over 34 years worth of finance and business management experience to the team. His understanding of automotive business integration and development has played a vital role in both the development of the Dealer Chargeback Recovery Software and the dealer development for the company.

Since the inception of Dealer Chargeback Recovery Lloyd has helped many dealers and groups to understand the common errors which occur in back offices each day, and demonstrates to owners how to save themselves from paying potentially hundred of thousands of dollars in false charge back claims.


Lloyd's Business Management includes: Automotive Management, Automotive Internet Management, and Retail Automotive.

Lloyd resides in California, He is 57 years of age, married to his wife Sarah and is a father to his two children Daniel and Jennifer. He has four grandchildren and has been active in both church and community for 25 years. 

Shari Pantanella
Operations Manager

Shari is the Vice President of Operations at United Dealer Solutions. She is responsible for overseeing the day to day operations while managing various departments ensuring a smooth transition for our Dealer Partners.  Shari has reinvented the Company’s approach to the Real-Time Chargeback process which provides seamless communication. 


Shari has worked in the retail automotive for nearly 20 years continuing her success implementing process efficiency and training within her Dealer group. 


Shari’s true passion is her educational background in child assessment, educational psychology, behavior support and communication techniques working with kids and young adults with down syndrome and autism.  Shari hopes one day the world will be as loving and accepting to them as they are to us.

Jeff Christie
Software Design and Development.

Jeff studied at Business and Statistics at UFV before beginning his career as a data consultant to help evaluate various government health care programs.  Between 1999 and 2009 he continued working in the Alberta Senior’s Living sector on many successful projects including one where he received recognition from Premiere Ralph Klein and was awarded a Premier’s Award of Excellence.


Jeff would later become a primary consultant on a provincial team developing a health data repository before starting an electronic health records software company that grew to be used by over 2,5000 health care professionals in their care of over 12,000 seniors nationally. 


In 2019 Jeff turned over operations of the software company and now focuses on helping United Dealer Solutions with the design and development of  Dealer Chargeback Recovery.

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